Privacy
This page explains how My Criminal Records presents privacy expectations for a personal self-check experience. Final portal-specific terms may apply inside the client portal.
To support a personal self-check, the client portal may request identifying details such as name, date of birth, address history, contact information, and payment details. The exact data collected depends on the portal workflow.
Information may be used to process a requested search, support identity matching, deliver report access, provide customer support, protect the service, and maintain business records.
Search results may include public-record-related information or possible matches from sources that vary by jurisdiction, availability, and update timing. Possible matches should be reviewed carefully.
The service may use vendors for hosting, payments, analytics, customer support, and search-related infrastructure. Those providers should only use information as needed to support the service.
You may choose not to begin a search. If you have account, billing, or support questions, use the client portal support path so your request can be reviewed.
My Criminal Records is for personal self-check and informational use. It does not provide consumer reports for employment, tenant screening, credit, insurance, or other FCRA-regulated eligibility decisions.